Samsung is a well-known multinational company that has got a great reputation across the world. The company is dealing with a broad range of electronic devices and machines, such as phones, TVs, refrigerators, washers, tablets, Chrome devices and more. Introducing top-of-the-line products in the consumer market is their core objective and they pay equal attention to the customer support. User manual and necessary product support are also offered with their devices. But, if you don’t have it for any reason, then you can also get it from their website. In this guide, we will show you how to get support for your device on their official website.
In order to get support for your device, you need to be absolutely sure about the model number of your device. You can find the device model number on your purchase receipt or on the product manual. Downloading the right support for your device is important because if you download and install the wrong product update or software, then it may harm your device. For instance, if you have a Galaxy Smartphone, then you can find its model number on the back side, under the battery, or from the settings of the device. Now, let’s find out how you can get support for your device on the company’s official website.
Instructions To Access Samsung And Get Support For Your Device
If you are familiar with your device model and type, then you should follow the below instructions on your PC to get online support:
- Access the Samsung’s official website so that you can get started. You should use the link: www.samsung.com to visit the required website.
- When the official webpage of the company opens, take a look at the header of the website. There, you should see a “Support” option that you need to click. Right after, a new menu will open with available support. From there, click “Product Support” option. Now, search support for your device by entering your device name and model in the search box that is available on the screen. For instance, enter “Galaxy S9” into the search box and hit Enter button.
Now, the support page for your specific product will appear on your computer screen. From there, click and download the support that you need. If you are having any troubles in downloading support for your device, then you can also connect with the Samsung’s official support team.