Join 2nd & Charles Customer Satisfaction Survey

Second & Charles isn’t just a store. It is a place to buy, sell, and trade used books, games, music, movies, and more. Whether you want to replace your old books with the new e-books, an old video game with new ones, old CDs with vinyl records, or more, you can get it all done with the 2nd & Charles services. On your first visit to one of their stores, you need to use your ID in order to open your account. You must be 18 years of age and you require your government-issued a photo ID for opening your account. After that, you simply need to put all the stuff into the tote and they will do the rest. You can also use more than one tote. They can buy almost anything and you can keep accessing their website to know their most wanted items.

Share Your Feedback With 2nd & Charles Customer Survey

If you have recently visited one of their locations and purchased an item, then you can share your recent experience with the company. To share your feedback, you need your recent store receipt because it contains the information that you need to use for participating in their online survey. The required details that you need to share with them are:

  • 4 digit transaction number
  • Store number
  • Date and time of purchase
  • Amount spent

If you don’t have the store receipt, then you can’t participate in the online survey. This survey is available in Spanish and English, so you can start it in your desired language. To read the terms of service or privacy policy of this survey, you can access the official survey page.

Instructions To Join 2nd & Charles Customer Satisfaction Survey

This is an online survey, so you need to use an internet connected laptop, personal computer, or a tablet to participate. If you have one of these things ready, then you can join this survey by following these guidelines:

  1. Access the 2nd & Charles Customer Satisfaction Survey page in any web browser by using the link:
  2. Once there, you would see a few empty fields on the left-hand side of this page that you need to fill up with the required information. See the sample receipt on the right-hand side of the page to find the location of the required information on your receipt.

After entering all the required details, you should click the “Start” button to begin the survey. Just answer all the questions to submit your feedback.