The United States Postal Service (USPS.COM) is a postal service company that has been around for a long time and serving people with unparalleled services. In the U.S, this independent agency is recognized as the most commonly used and largest postal service. The agency takes the satisfaction of their customers very seriously and for that, they regularly collect the feedback from their customers. If you have ever or just recently used their postal service, then you can also share your experience with them through an online survey. This guide will help you know how to join their online survey and we will also discuss the different aspects of this survey.
About U.S. Postal Service Customer Satisfaction Survey
The U.S. Postal Service Customer Satisfaction Survey is a short, online survey that hardly takes 2 minutes for the completion. Because this is an online survey, so you need to have a personal computer or a laptop that you need to access and complete this survey. Your PC or laptop must be connected to the internet and you should also make sure that your internet browser is updated. The survey is available in English and Spanish, so you can start it any language of your choice. If you find difficulties during the survey process, then you can email your issue. This email should only be used for the technical issues that relate to the completion of this survey.
To enter this survey, you must have made a purchase at the local post office. If you haven’t made a single purchase, then you will not be able to participate in this survey. It is only available to the customers of the U.S. Postal service. The information that you provide through this survey will be kept safe and confidential.
Instructions To Join U.S. Postal Service Customer Satisfaction Survey
- To begin the survey process, you should type in the link: www.postalexperience.com/pos in the address bar of your internet browser and click “Enter” button to open the survey page. Right after, you will have to select the language in which you want to start your survey. So, select your desired language and click “Next” button.
- Now, read the important survey information on this screen, and then click the “Next” button. On the next screen, enter the Zip code in the matching field that is available on your purchase receipt. Click the “Next” button after that.
Now, you simply have to follow the on-screen instructions and answer the questions to submit your feedback. If you have questions, then you can share your concerns with them through email.