I-PASS, a prepaid electronic system, collects toll and permit people to pay tolls automatically as they drive. This is a faster, safer, and more convenient way to pay tolls when compared to the conventional method. With this system, a driver would save approximately 10mniutes on a single trip and two hours travel time, every week. It is safer as it helps you avoid the hassles of changing your lanes for reaching cash lane at the toll plaza. The system lets you feel hassle-free about finding the exact change as well as worrying about paying the tolls online. And yes, I-PASS is also a better option for the environment as it reduces the pollution because will be driving non-stop and will also evade idling at the tollbooths. This article is to help you know how you can access the I-PASS Account online.
How Does The I-PASS Work?
It really works simply. Whenever a vehicle goes through any toll plaza, a signal will be sent through the radio antenna to the I-PASS transponder. That transponder will trigger the toll deduction from the vehicle owner’s account.
Video Tolls
Occasionally tolls are not posted to the account of the vehicle owner at the transaction time. This is because of missing, an inactive or improperly mounted transponder with the dead battery. Every unsuccessful transaction is recorded digitally, and then they try to match up such recordings on the vehicle owner’s I-PASS account’s license plate. When there is a success between the I-PASS account and license number plate, the toll will be posted to the account.
Such tools that are recorded digitally are known as video tolls. If the vehicle owner’s transponder is mounted properly and the video toll is occurring on his account, then he must test the battery of the transponder to make sure that its functioning is proper. The video tolls will be available next to the transaction, whenever you review the account records. The toll that is deducted successfully at the transaction’s time is labeled “toll”.
Trolls
Every “Toll” will occur when the I-PASS transponder sends the signal. If your account doesn’t have the balance at the transaction time, then no toll would be collected. In that case, you must fund your account within 7 days of such transaction to avoid the violation. If you have added the funds, then a “Troll” transaction would be posted to the account. Otherwise, the unpaid transaction will be sent as the violation to the owner of the vehicle.
What To Do, If Your I-PASS Is Lost Or Stolen?
If the I-PASS is stolen or lost, then you must call 800-824-7277 (800-UC-IPASS as quickly as possible to deactivate the lost/stolen transponder. If you want to get the replacement I-PASS, then pay deposits, and then the account balance of your old transponder would be transferred to your replacement transponder. Whenever your stolen or lost transponder is found and it is returned to the Customer Service Center, then the deposit amount would be refunded fully.
How To Check I-PASS Balance?
You can check the balance over a phone call by dialing 800-824-7277. They have an interactive audio response system that permits you for updating the account information and also to fund your account 24/7. Or, you can also check your I-PASS balance at their Customer Service Centers during the weekdays.
How To Manage Or Update Your I-PASS Account?
If you want to update or manage your account, then you can do it by telephone, online, or by visiting the Customer Service Centers of Tollway. Here is how you can do it:
By A Phone Call: You should dial 800-824-7277 to use their interactive voice response program. This system is available round the clock, every day. You can speak to one of their customer service representatives in weekdays during 6:00 am to 10:00 pm. At the weekends, you should call between 8:00 am to 5:00 pm.
At The Customer Service Centers: I-PASS services can be accessed during 7:00 am to 6:00 pm on weekdays at the five different locations. You can visit the Customer Service Centers during that time to exchange or pick up the transponder. There, you can also pay a violation notice or unpaid toll or update the I-PASS account.
Instructions To Sign In To Your I-PASS Account Management Account
Here are the steps needed to be performed in order to sign in to the I-PASS Account Management Account online:
- To initiate the process, please open any internet browser and access the official I-PASS website. You can use the link: www.getipass.com to access this website.
- Now, you will find the Login fields, such as username and password on the top side of the webpage. Fill up those fields with your username and password, and then click the “Login” button.
This is how you can log in to the I-PASS online account. Now, you can update your license plate info, fund your account, update credit card info, review account activity, download your account transactions and more easily and fast.
