BenefitWallet is a state-of-the-art product for the consumers, health administrators, and employers. They can use this online product to manage more than one health accounts on a single integrated platform. After logging in to this portal, you can view important information at a glance from the homepage. Or, you can use their website menus to take a deeper dive. The members can access this account using their smart devices as well as their mobile app is also available for the Apple and Android users. This will help you manage your account on the go. Today, we will learn how to access this member account and we will also take a look at the member tools and other important information about it.
Why BenefitWallet?
This online portal is known as one of the leading health account administrators of the nation. The Bank of New York Mellon is their custodian and they provide services to more than 1,000,000 members. With this portal, they are leveraging their proven banking platform in order to provide all types of spending accounts and the member health engagement and management services. Using this portal is really simple, convenient and they have designed it to be really user-friendly for you.
Member Account Features
To support spending and saving for the health care, they offer a number of product features. As a member, you can access the features, like educational material and videos, multiple deposit & payment capabilities, training programs, reporting, account management services, robust customer service and billing services. Let’s take a quick look at the product features of the BenefitWallet.
Customer Support
They have trained their customer service agents specifically and they are dedicated to serving the health savings account and health spending account inquiries. They also offer some added technology and web-based customer support options.
Decision Support & Resources
Different decision support resources are offered to the members that include an educational video library, decision support tools, communication materials (printable), and the answer center that has more than 150 frequently asked questions. The decision support tools are tax-saving calculators, health savings account contribution & savings calculators and plan-selector tool to assist you to pick the right plan.
Account Opening
You can open HSA account electronically through their website or the employee benefits enrollment. As the backup solution, they provide paper process. You can directly embed the account opening and enrollment opening screens on the enrolment platform of the employer or a member can follow the linked approach for electronic account opening.
Contributions
The employers can contribute HSA payroll at any time and in any amount. If you are a member who contributes outside of the payroll, they offer an easy-to-use online contribution feature. The members can also send a deposit slip or check to contribute on the basis of post-tax.
Enhanced Payment Services
There are different ways by which the members can pay their expenses. The HSA members can pay their expenses through a checkbook. The other available methods are a debit card, online bill payment, and account-to-account transfer. They also offer claims payment service that enables the member to access their claims and start payments from the claims.
Custodian
The BNY Mellon (Bank of New York Mellon) is the custodian of the HSA funds. They are one of the biggest custody banks and trusts across the nation.
HSA Investments
They offer all-inclusive investment platform for the members who can select to invest the HSA funds. A member can manage the investments on the web and can also schedule the automatic investment-sweeps. To assist investors, they also offer educational content, several calculators and risk profiler on their website.
HSA Tax Filling
The tax forms 5498-SA and 1099-SA are also available for the HSA members. You can also get the Form 8889 copies and all relevant instructions on their website. You can also get help from their online video education that includes all necessary information on how to complete and fill HSA forms.
Web & Mobile
The member website provides real-time, personalized content for the members and allows them to manage all areas of their healthcare accounts efficiently and easily. Apart from accessing member portal on the web, you can also view information using your mobile device.
Instructions to Access BenefitWallet Member Account
If you want to access their online member portal and access all its features, then you should power on your personal computer and follow these instructions:
- Visit the official BenefitWallet website in any internet browser by following the link: mybenefitwallet.com
- Now on the website, you should enter your “User ID” in the required field that is available on the top right-hand side of the webpage. Enter your user ID and click “Log in” button to access your member account online.
Now, you can easily manage multiple health accounts on one integrated platform from wherever you are.
First Time Users
If you are a new HSA account holder, then you will first have to complete the E-Registration form on their website. Just access their website and click “First Time User” link on the top right-hand side of the page. Enter your new user ID, social security number, date of birth, and Zipcode, and then click “Create Account” button. After that, you can simply log in to your member account using your new user ID.
For further details, you can also visit the FAQs page on their official website. Or, you can access their “Contact Us” page to get the needed contact and support information.
